Assessment
A detailed history, then a thorough examination of movement, strength and the affected area. You leave with a working diagnosis you understand and a plan agreed with you, not handed to you.
Care Where You Are
Home Visits & Online Physiotherapy in London
Good physiotherapy should not hinge on your postcode or your diary, so our chartered physiotherapists assess, diagnose, and progress your plan at home or over secure video, with an honest triage to clinic the moment a problem needs hands-on care.
Book Consultation
- Self-referral; no GP letter needed.
Home and online physio can help to:
Recover without getting to a clinic
A home visit brings a chartered physiotherapist to your door for full hands-on assessment and treatment when travelling in is genuinely difficult.
Rehab after surgery or with reduced mobility
Care comes to you, so post-surgical recovery and reduced-mobility rehabilitation continue without the strain of a journey.
Fit physiotherapy around a full diary
Secure video sessions cover assessment, exercise prescription and progress reviews, so treatment fits travel and a busy schedule.
Get the same clinical standard remotely
Online physiotherapy follows the same standards as our clinics, and research shows it works as well as in-person care for many problems.
Be told when you need to be seen
We triage honestly at booking and arrange a clinic visit whenever a safe diagnosis depends on hands-on testing.
At your first appointment we work out what is really holding you back, then agree the plan with you before you leave.
Your initial visit runs 45–60 minutes: a detailed history, then a thorough examination of movement, strength and the affected area. We explain what we find in plain English and agree a working diagnosis together.
Treatment starts the same day, and you leave with the first exercises of a plan built around your goal.
Our home and online physio team
David Thomas
Founder & Chartered Physiotherapist, MSc, BSc
Augustin “Gus” Hadonou
Co-Founder & Chartered Physiotherapist, MAACP, BSc
Brad Donnelly
Musculoskeletal Physiotherapist
Charlie Briers
Musculoskeletal Physiotherapist
Stefanie Yeh
Musculoskeletal Physiotherapist
Jubilee Viforj
Musculoskeletal Physiotherapist
David helped me when I started to have a strong tibia pain only 5 weeks before the marathon. I genuinely thought at some point that I wasn’t going to be able to do it and I did my PB!
Read on Google
After suffering with terrible back pain, Gus has helped me make huge improvements. Very professional and happy to explain the processes and treatments. Many thanks
Read on Google
Couldn’t recommend this physio team enough! They helped me recover from a knee injury 3 weeks before the London Marathon which I thought was going to prevent me from running it! Everyone was really friendly, supportive and genuinely cared about helping me reach my goal. Special thanks to Charlie, Gus, Brad and Stef!
Read on Google
I came to Dave with an ongoing injury that I’ve been struggling with for months! He helped sort it out straight away, also giving me some exercises to help target the area to get back to full strength. I’m now back to running pain-free already and training properly — I’ll definitely be recommending Kaizen Physiotherapy to my clients!
Read on Google
Gus worked miracles to get me running a marathon after being injured 6 weeks out. He worked out the issue really quickly and provided a clear and actionable plan to deal with it. The sports massages were the best I’ve ever had too — thanks Peggy! Can’t recommend Gus and Peggy enough.
Read on Google
I had such a positive experience working with Brad at Kaizen. He supported me through a meniscus tear and got me all the way back to running a half marathon and HYROX training. Everything was structured, progressive, and easy to follow, and I always felt like I was in safe hands.
Read on Google
Home & Online Physio fees and insurance
Book online through Jane and self-refer, with no GP letter needed. If you are using private health insurance, check your policy first: some insurers ask for a GP referral before your first session.
- Initial assessment and treatment: £155 for a full 45–60 minutes
- Follow-up treatment: £93, with your plan progressed at each visit
- Sports massage: £115 for 60 minutes, £155 for 90 minutes
- Performance MOT & Screening: £300 for a 90-minute screen with force-plate testing and a written report
- Recognised by Bupa, AXA Health, Aviva, Cigna, WPA and Allianz
Your journey
with Kaizen
Everything starts with a proper assessment. We find what is driving the problem, treat it, and build the strength that keeps it fixed, so you finish performing, not just pain-free.
Treatment
Hands-on care to settle symptoms and restore movement: manual therapy, with acupuncture, shockwave or soft-tissue work where they genuinely help. The first home exercises go with you the same day.
Rebuild
Progressive exercise that returns strength, control and load tolerance, from Reformer Pilates to strength and conditioning. Each follow-up reassesses against your baseline, so progress is measured rather than guessed.
Perform
Criteria-based milestones return you to work, sport and training. Discharge happens by mutual agreement once you can manage independently, with a Performance MOT available to catch the next weak link early.
Better than yesterday. Kaizen means continuous improvement: small, repeatable gains, built session by session, until you are back to what you love and no longer need us.
- One team across five London clinics: Soho, Liverpool Street, Marylebone, Canary Wharf and Wimbledon Village, plus online appointments.
- Rated 5.0 on Google across 218 reviews.
- Founded in 2022 by David Thomas and Gus Hadonou. You see the same physiotherapist at every visit, so each session builds on the last.
We specialise in:
- Musculoskeletal and sports physiotherapy
- Western medical acupuncture (AACP)
- Physiotherapy-led Reformer Pilates
- Specialist hand therapy and splinting
- Shockwave therapy for stubborn tendons
- Strength and conditioning for rehabilitation
- Running and gait analysis
- Performance MOT and movement screening
5 Locations
Home & Online Physio across our 5 London clinics
- Canary Wharf 30 South Colonnade, London E14 5HX View location →
- Liverpool Street 280 Bishopsgate, London EC2M 4RB View location →
- Marylebone 1 Orchard Street, London W1H 6HJ View location →
- Soho 111 Charing Cross Road, London WC2H 0DT View location →
- Wimbledon Village 39b High Street Wimbledon, London SW19 5BY View location →
Written and medically reviewed byDavid Thomas, Founder & Chartered Physiotherapist · HCPC-registered · MSc · Chartered Society of Physiotherapy · Health and Care Professions Council (HCPC) and Chartered Society of Physiotherapy (CSP).
FAQ
FAQs
Is online physiotherapy as effective as seeing someone in person?
For many musculoskeletal conditions, research shows telehealth physiotherapy achieves outcomes comparable to in-person care, particularly for assessment, exercise-based rehabilitation, and progress reviews. It is not right for every presentation, and some problems need hands-on testing for a safe diagnosis. We triage at booking and tell you honestly when a clinic visit is the better choice.
What areas do you cover for home visits?
We offer home visits across London, working from our clinics at Soho, Liverpool Street, Marylebone, Canary Wharf, and Wimbledon Village. Availability and any travel arrangements depend on your location and the clinician's schedule, so please ask when you book and we will confirm what we can offer for your address.
Who are home visits most suitable for?
Home visits suit people recovering from surgery, those with reduced mobility, and anyone for whom travelling to clinic is genuinely difficult. They bring a full hands-on assessment and treatment to you. If your problem needs specialist equipment or in-person testing we do not carry to a home, we will explain that and arrange a clinic visit instead.
What do I need for an online physiotherapy session?
You need a smartphone, tablet, or computer with a camera and a stable internet connection, plus enough clear space to move and be seen, ideally a few metres so we can watch you walk or exercise. Wear clothing that lets us see the affected area. We send a secure video link before your appointment.
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Kaizen Physiotherapy & Performance • 111 Charing Cross Road, Soho, London WC2H 0DT
BookAppointments typically available within 1–2 weeks