G
Vivian Perez Rodriguez
"David helped me when I started to have a strong tibia pain only 5 weeks before the marathon. I genuinely thought at some point that I wasn’t going to be able to do it and I did my PB!"
Get back to what you love, stronger than before.
Physiotherapy for active Londoners who'd rather train for the next thing than nurse the last injury. We listen properly, find what's really holding you back, and build the capacity that keeps it away: performance, not just pain-free.
-
5.0★ · 218 reviews
Rated on Google
-
Expert-led, every session
Chartered physiotherapists
-
5 London clinics
Plus online consultations
Recognised by leading insurers
What we do
Care built around you
Every plan starts by listening first, so we treat the cause, not just the symptom. Small, repeatable gains that add up to getting you back to what you love, and keeping you there.
Physiotherapy
Assessed, treated, progressed.
Hands-on assessment and diagnosis for musculoskeletal pain, from HCPC-registered chartered physiotherapists. Manual therapy and progressive exercise, built around you.
Sports Physiotherapy
Back to your sport, ready.
Diagnosis, graded loading and criteria-based return-to-play for sport and overuse injury, led by founder David Thomas. We rebuild strength and confidence, not just mask pain.
Reformer Pilates
Strength, control, posture.
Physiotherapy-led Reformer Pilates with co-founder Gus, building core strength and control that keep injuries away. Each session is shaped by your assessment, not a template.
Performance MOT & Screening
Find weak links early.
Our flagship prevention service: a head-to-toe movement and strength screen, with force-plate testing, that spots weak links before they become injury. A low-commitment step.
Patient stories
from across our clinics
Real, unedited Google reviews from patients treated by the Kaizen team.
G
Thomas Porter
"After suffering with terrible back pain, Gus has helped me make huge improvements. Very professional and happy to explain the processes and treatments. Many thanks"
G
phillip shepherd
"Couldn’t recommend this physio team enough! They helped me recover from a knee injury 3 weeks before the London Marathon which I thought was going to prevent me from running it! Everyone was really friendly, supportive and genuinely cared about helping me reach my goal. Special thanks to Charlie, Gus, Brad and Stef!"
G
Olivia Holland
"I came to Dave with an ongoing injury that I’ve been struggling with for months! He helped sort it out straight away, also giving me some exercises to help target the area to get back to full strength. I’m now back to running pain-free already and training properly — I’ll definitely be recommending Kaizen Physiotherapy to my clients!"
G
Richard Storrow
"Gus worked miracles to get me running a marathon after being injured 6 weeks out. He worked out the issue really quickly and provided a clear and actionable plan to deal with it. The sports massages were the best I’ve ever had too — thanks Peggy! Can’t recommend Gus and Peggy enough."
G
jasmine ayliffe
"I had such a positive experience working with Brad at Kaizen. He supported me through a meniscus tear and got me all the way back to running a half marathon and HYROX training. Everything was structured, progressive, and easy to follow, and I always felt like I was in safe hands."
About David Thomas
Continuous improvement
in every session.
Kaizen means continuous improvement: improve a little today, then repeat tomorrow. David and Gus met working in the NHS back in 2020 and kept hitting the same frustration: care that chased symptoms instead of getting people genuinely better and keeping them there. So 2 years later, in 2022, they started Kaizen to do it properly. In a world full of quick fixes and miracle cures, we’d rather do the honest, patient work that actually lasts.
It starts with a proper assessment: working out what’s really holding you back, not reaching for a fix we’ve already decided on. From there we give you the tools, knowledge and confidence to move better, because our goal isn’t to keep you coming back; it’s for you not to need us. Across 12 services and 5 London clinics, rated 5.0 on Google, you’ll see the same physiotherapist throughout, so each session builds on the last instead of starting over with whoever’s free.
We look after everyone from desk-bound City professionals to runners chasing a marathon PB to athletes returning to elite sport, across our five London clinics or online. Every physio is HCPC-registered and CSP-chartered, with 200+ five-star Google reviews behind us. David spent eight years in Chelsea’s academy and still works in professional rugby and with Team GB; Gus leads our acupuncture and Reformer Pilates. Wherever you start, the goal’s the same: get you moving well, and keep you there.
HCPC-registered physiotherapists
Chartered Society of Physiotherapy members
Western medical acupuncture
Elite & professional sport experience
Self-referral, no GP letter needed
Five London clinics + online
How It Works
Your journey,
step by step
Assessment
Your first appointment is mostly us listening: a detailed history, then a thorough musculoskeletal examination of movement, strength and the affected area. We talk you through what we find and agree a working diagnosis and treatment plan you understand before you leave.
Treatment & Rehabilitation
Hands-on manual therapy paired with a progressive, tailored exercise plan, adding acupuncture or Reformer Pilates where they help. The exercise is what makes it last, so you leave with a written summary and a home-exercise plan to keep progress going between visits.
Reassess & Return to Performance
Every follow-up measures progress against your baseline, adjusting load and technique as you improve and using criteria-based milestones to return you to work, sport, or daily life. We discharge by mutual agreement, when you can manage on your own: the goal was always independence, not another appointment.
5 Locations
Find us across five London clinics
- Canary Wharf 30 South Colonnade, London E14 5HX View location →
- Liverpool Street 280 Bishopsgate, London EC2M 4RB View location →
- Marylebone 1 Orchard Street, London W1H 6HJ View location →
- Soho 111 Charing Cross Road, London WC2H 0DT View location →
- Wimbledon Village 39b High Street Wimbledon, London SW19 5BY View location →
FAQ
Common
questions
Do I need a GP referral to see a physiotherapist?
No. UK physiotherapists are first-contact practitioners, which is a formal way of saying you can come straight to us: self-refer and book online through our Jane page. If you are claiming on private health insurance your provider may want a GP referral first, so check your policy. Paying yourself? You never need one.
Where are your clinics?
Five, spread across London. You will find us in Soho (111 Charing Cross Road, WC2H 0DT), Liverpool Street (280 Bishopsgate, EC2M 4RB), Marylebone (1 Orchard Street, W1H 6HJ) and Canary Wharf (30 South Colonnade, E14 5HX), all inside UNTIL, plus Wimbledon Village inside Bar None Fitness. We also offer online consultations if that is easier.
What should I bring to my appointment?
Not much. A list of any medication you take, any consultant letters or scan results, and comfortable clothing you can move in and roll up or take off around the area we are treating. For a first visit, arrive a few minutes early so we can get a short intake done before your assessment.
What happens during my first appointment?
Mostly, we listen. Your first visit is a detailed history and a thorough musculoskeletal assessment of movement, strength and the affected area, then we talk you through what we find and agree a working diagnosis and plan together. Follow-ups continue treatment and progress your rehab, reassessing against your baseline each visit as you improve.
How long will it take to recover?
Honestly, it depends on the problem. A simple, recent niggle can settle in around 6 weeks; a major injury like an ACL reconstruction can take 9 to 12 months of structured rehabilitation. We will not guess: at your first appointment you get a specific, honest estimate for your situation, plus the milestones we track on the way.
Do you offer online physiotherapy consultations?
Yes. Alongside our clinics we run online consultations for assessment, advice and a tailored exercise plan you can start straight away. They are genuinely useful if you travel, are between clinics, or just prefer to be seen from home. Book an online slot exactly like an in-person one, through our Jane page.
Do you accept private medical insurance?
Yes. We work with the major UK private medical insurers, including Bupa. Cover and any pre-authorisation rules vary by insurer and policy, so it is worth checking your plan first. Mention your insurer when you book and we will confirm what is covered before your first appointment, so there are no surprises.
Get Started
Ready to begin?
Book today.
Kaizen Physiotherapy & Performance • 111 Charing Cross Road, Soho, London WC2H 0DT
BookAppointments typically available within 1–2 weeks